Shoaib Jillani

  

I'm Shoaib Jillani, Director at Disk Doctors UK, where I’ve spent over 20 years helping individuals and businesses recover lost data—whether from crashed drives, damaged RAID arrays, or accidental deletions. My journey began with a background in accountancy and IT, but data recovery quickly became more than just a technical challenge—it became a mission to bring peace of mind to people in moments of digital crisis.

Although I lead the company, I’m not the kind to stay behind the scenes. I still personally take on complex cases, working alongside our technicians to ensure every recovery is handled with care and precision. I believe technical skill is only part of the equation—clear communication, transparency, and empathy matter just as much.

Through our blog, I share practical insights from real recovery scenarios, hoping to make this field more approachable and to help you protect what matters most. 

Thanks for stopping by—I hope you find something useful here.

Data Recovery vs Backup: What You Need to Know

Data Recovery vs Backup: What You Need to Know

Shoaib Jillani January 28th, 2026 2:27pm 8 minute read Hard Drive | Data Recovery | Tips | Article

The Difference Between Data Recovery and Data BackupMany people use the terms data recovery and data backup as though they mean the same thing, but in reality, they serve very different purposes. At Disk Doctors, we help customers understand this distinction every day because true data protection relies on both prevention and the ability to restore information quickly if something goes wrong.Backup keeps your information safe before an incident occurs, while recovery brings your lost data back... more »

Causes of Hard Drive Failure and How to Prevent Data Loss

Causes of Hard Drive Failure and How to Prevent Data Loss

Shoaib Jillani January 20th, 2026 11:21am 9 minute read Hard Drive | Data Recovery | Tips | Article

causes of hard drive failureCauses of Hard drive failure occur when the device cannot read, write, or access data due to physical damage, mechanical wear, electrical issues, or logical corruption. These failures can occur suddenly or develop over time, causing lost data and system failures. Prevention includes temperature control, safe handling, stable power, and regular backups, while severe issues require professional hard drive data recovery from experienced specialists.Hard drives remain one... more »

LaCie 4TB USB Hard Drive Data Recovery

LaCie 4TB USB Hard Drive Data Recovery

Shoaib Jillani December 4th, 2025 5:33pm 7 minute read Hard Drive | Seagate | Data Recovery | LaCie

LaCie 4TB USB Hard Drive Data Recovery – Trusted Solutions for Firmware Corruption, Read Errors & Bad SectorsIntroductionLaCie 4TB USB Hard Drive Data Recovery - LaCie hard drives have earned a reputation for style, durability, and professional performance. From creative professionals storing video projects to businesses archiving critical documents, LaCie is often the brand of choice. Yet even the most reliable devices can fail.If your LaCie 4TB USB hard drive has stopped working,... more »

How To Retrieve Lost Photos and Recover Precious Memories

How To Retrieve Lost Photos and Recover Precious Memories

Shoaib Jillani November 7th, 2025 5:37pm 8 minute read Data Recovery | Tips | Article | Photos Recovery

How To Retrieve Lost Photos and Recover Precious MemoriesFew things are more upsetting than losing photos that capture life’s most important moments, such as weddings, birthdays, family milestones, or once-in-a-lifetime adventures. Whether the loss happened after a memory card error, accidental deletion, or a corrupted drive, all is not lost. Professional photo data recovery can often retrieve lost photos and those precious memories and bring them back to life.At Disk Doctors, we have spent... more »

Next ⇢

Customer Reviews

Very good. Explained the process well and responded to my questions timely and accurately, Quick and thorough service. Overall � Excellent! Keep doing what you are doing. Thanks!
J.T. Gaebe
Raytheon
Excellent Service, Quick, Efficient with exactly the results we wanted and expected.
Thanks You.
Paul King
IT Manager
The Bridgeman Art Library Ltd
I was very happy with the service and professionalism I encountered when dealing with your company. The options available, the quick turnaround & correspondence updating me with the progress of my call were all above my expectations and I have already recommended your service to colleagues.

While I hope I don�t need such help in the future � any HDD issues I can�t fix will be coming your way.
Many thanks,

Chris Scanes
IT Support Specialist (ITC)
The service we received on the above repair was professional, on time and were kept up to date on the status of the job.

Regards
Dom
Optima Medical
The service provided was very good, and I received the recovered data ahead of schedule which was great.

Thank you!
Regards,
Chris
I found the service prompt and efficient. The people I spoke to were friendly and helpful Kind regards
Lynette
Wonderful service, fast, efficient and most important they fulfilled their promise.
Hope that helps
Paul Cornwell
You service was good � obviously an efficient e-mail run system is in place. One criticism though I took the trouble to point out the specific area where the PST files needing recovery were to be found but this was ignored and the wrong files recovered. it was only when I insisted that they were where I said they were that you did indeed find and recover them. As you pointed out at the start we had used another recovery company first who had failed to restore the files we wanted and on further inquiry insisted it was not possible to do so � so hats of to Disk Doctor. We will use you again if we need to.
Regards
Neil
I was hugely happy with the work you managed to save from my hard drive. I have lost quite a few photos but that is NOTHING when I consider you got all of my work files back to me safely - that is truely the MOST important thing.
I found Shakeel very helpful and lovely And I was so pleased you adjusted the price. I was desperate from my information to be found but I had little chance of paying the first quoted fee.
I thank you and would highlyu recommend your service to anyone else.
All the best
Hetty

>> more

© Copyright 2008 - Disk Doctors Labs. | All Rights Reserved | All other trademarks acknowledged.TM