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RAID Data Recovery Services UK

RAID array drive tray removed from a server rack for RAID data recovery

Got a crashed RAID array? Call now to find out how our RAID data recovery engineers can regain your lost data the same or next day.

RAID stands for Redundant Array of Independent Disks (originally Inexpensive Disks). It's a technology that combines two or more hard drives for greater performance and reliability of data. RAID has different levels (see below) designed for increased reliability and faster input and output. Our RAID array recovery service covers every level. For a single failed drive, see our hard drive data recovery service, and for network storage our NAS data recovery service.

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RAID array degraded, offline, or rebuilding failed? Every minute counts.

Whether it's a failed RAID controller, multiple drive failure, or a botched rebuild, continued use can turn a recoverable fault into permanent data loss. Power the array down now and let our RAID data recovery engineers run a free RAID recovery evaluation before you risk anything further.

RAID Data Recovery

RAID levels are implemented either in software, by the operating system, or in hardware, by a RAID controller. Hardware RAID is the most common. Because a RAID array is made up of two or more drives, a failure increases the complexity of data retrieval compared with a single disk, which is why RAID server recovery needs specialist engineers.

Disk Doctors' RAID data recovery experts are certified by Adaptec and can often recover your data even when other attempts at retrieval have failed. We specialise in all available RAID arrays, regardless of array size, configuration, operating system or platform. RAID data recovery is one of the most complex recovery processes we perform routinely. Our engineers take such jobs as a challenge and will get your data back as far as possible.

If the failed array is a server, our VMware data recovery, Hyper-V data recovery and Exchange server data recovery teams can also recover the virtual machines and mailboxes stored on it. Based in London? See our RAID data recovery London service.

RAID Failure Situations

RAID failure has many causes, but our experience since 1991 shows that most failures are made worse by human error. A "let me try myself" attitude, such as forcing a rebuild or swapping drives around, often complicates RAID recovery.

Server rack drive bays showing RAID hard drives during a failure diagnosis

Our Data Recovery Process

Our data recovery process is secure, transparent, and designed to minimise downtime. Here's how it works:

1
Free Evaluation

Send us your device using the free postage label and our engineers will assess it for free. We'll let you know exactly what's recoverable before you commit.

2
Safe Imaging

We create a full, bit-by-bit clone of your storage media to preserve the original. Your data remains untouched while we work on the image copy.

3
Advanced Recovery

Depending on the fault, we use cleanroom hardware repairs or forensic software tools to extract your data, even from damaged or encrypted media.

4
Verification & Delivery

You'll receive a file list of everything we can recover. Once approved, we'll return your data on a secure USB drive or via encrypted cloud transfer.

100% ConfidentialYour privacy is our priority.
No Data, No FeeYou only pay if we recover your data.
Fast TurnaroundWe work quickly to get your data back to you.
Secure DeliveryEncrypted transfers or secure USB for complete peace of mind.
No stress No guesswork Just real results from a trusted UK team.

Prices

As no two data recovery situations are identical, it is impossible to give a fixed price without the initial FREE evaluation. Generally speaking, for RAID server recovery, the price range starts from £199, and your RAID data recovery cost is confirmed after the evaluation. Emergency services are available 24/7 at a premium.

RAID Recovery Turnaround Time

Disk Doctors will put all its resources to recover your valuable data as fast as possible. As every situation is unique in RAID data recovery, delivery time and recovery cost can not be determined until the server is evaluated. The free evaluation is started as soon as we get the server or drives. Depending upon condition and number of the drives in a raid server; in most of the cases evaluation will be done within 3 to 6 hours of receiving the media. A typical RAID data recovery turn-around time including free evaluation is usually between 3 hours to 48 hours. Some server can take more time.

Rush Service is also available on RAID servers at a premium. This means our emergency RAID recovery engineers will work 24/7 and try their best to finish as soon as possible; which may be done in as little as 1 to 2 business days.

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FAQs About RAID Data Recovery

Looking for more answers? Click here to see the full set of questions →

My RAID rebuild failed. What should I do?

Stop. Don't keep rebuilding, reinitialise the array or swap drives around, because a failed rebuild can overwrite the data you need. Power the array down, label each drive with its bay number and contact our RAID data recovery engineers for emergency advice.

Can you recover data from a RAID 5 with two failed drives?

Often, yes. A RAID 5 array is designed to survive one failed drive. When a second drive fails the array goes offline, but the data and parity are usually still on the drives. Don't force the array online. Our engineers image each drive and reconstruct the array. See our RAID 5 data recovery service.

My RAID is degraded. Can I keep using it?

No. A degraded array has lost its protection. Don't keep using it or let it rebuild automatically, because a second failure can lose everything. If the array is offline or any drive is making unusual noises, power it down and contact us for a free RAID recovery evaluation.

Can you recover data after a RAID controller failure?

Often, yes. When the RAID controller fails, the data is usually still on the drives, but the configuration (stripe size, drive order and parity layout) is lost. Don't replace the controller and reinitialise the array. Our RAID controller failure recovery engineers rebuild the configuration from the drives.

Can you recover a RAID array that was reinitialised by mistake?

Sometimes. Reinitialising writes new metadata but often leaves most of the data in place. Stop straight away and don't create a new volume. Our engineers can often work out the original layout and recover data from a failed RAID configuration.

How much does RAID data recovery cost?

The RAID data recovery cost depends on the number of drives, the fault and how much data you need back. We start with a free evaluation and give you a firm quote before any work begins, and if we can't recover your data you don't pay. For general price guidance, see our data recovery services page.

Can you recover data from a NAS?

Yes. A NAS is a RAID array inside a box, so NAS RAID recovery uses the same process. We recover data from NAS devices, including Buffalo and Snap Server units. Don't reset or reinitialise the volume.

Still have questions?Our experts are here to help you 24/7.

Common RAID Failures

  • RAID controller failure
  • RAID configuration lost
  • Accidental reconfiguration or initialisation of the array
  • Multiple drive failure
  • Degraded RAID that fails during a rebuild
  • RAID partition missing
  • Virus damage
  • Partition formatted
  • Mechanical fault on one or more RAID drives

Expert tips

  1. Never reinitialise drives
  2. Never change the sequence of the RAID drives
  3. Do not force a rebuild on a degraded array, and do not swap or replace drives before speaking to us
  4. Do not reinstall the operating system
  5. Do not create new partitions
  6. Immediately switch off the RAID drives upon hearing an unusual sound from a drive
  7. Label all drives according to their position in the RAID array
  8. Always seek professional help: call our RAID data recovery engineers at 0800 0436 611

RAID Levels We Recover

Manufacturers

We recover arrays built on all major RAID controllers, including Adaptec RAID recovery and Dell PERC RAID recovery:

  • Adaptec
  • LSI MegaRAID
  • Bus Logic
  • HP
  • Dell PERC
  • Promise
  • Software RAID
  • Sun
  • AMI
  • Compaq
  • Mylex
  • Pinnacle
  • Raidtec
  • Storage Dimensions
  • 3ware
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