Disk Doctors Data Recovery Blog

What to Do Immediately After a Hard Drive Failure

What to Do Immediately After a Hard Drive Failure

Shoaib Jillani October 10th, 2025 5:57pm 6 minute read Hard Drive | Data Recovery | Tips | Article

What to Do Immediately After a Hard Drive FailureIf you experience a hard drive failure, don’t panic. The best thing you can do is stop using it straight away, back up anything still accessible, and then speak to a professional hard drive recovery service. Acting quickly protects your data and increases the chances of a full recovery.At Disk Doctors, we’ve seen every type of hard disk failure — from noisy drives to complete crashes. With fast action and expert support,... more »

Western Digital My Passport 1TB Data Recovery

Western Digital My Passport 1TB Data Recovery

Shoaib Jillani September 2nd, 2025 7:18pm 4 minute read Hard Drive | Western Digital | Data Recovery

Case Study: Western Digital My Passport 1TB Data RecoveryAt Disk Doctors UK, we specialise in tackling complex data recovery scenarios where conventional tools and interfaces fall short. One such case involved a Western Digital My Passport 1TB data recovery (Model: WD10JMVW-11AJGS4), which is an external hard drive that arrived at our London data recovery lab exhibiting classic signs of internal failure: sluggish performance, intermittent recognition, and inaccessible user data.Western Digital My... more »

Disk Doctors UK has moved to a new London office

20-21 Aldermanbury

Shoaib Jillani August 5th, 2025 6:29pm 2 minute read News & Announcements

Disk Doctors UK Has Moved: Visit Us at Our New London Office!A Fresh Location, Same Trusted Data Recovery ExpertiseWe're excited to share big news—Disk Doctors UK has officially relocated to a prime central London address! Our commitment to delivering industry-leading data recovery services in London remains stronger than ever.New Address:Disk Doctors Data RecoverySuite 406, Fourth Floor, 20-21 Aldermanbury, London EC2V 7HYDiscover Our New Home in the City of LondonSituated within the... more »

Seagate 2TB USB hard drive data recovery

Seagate 2TB USB hard drive data recovery

Shoaib Jillani July 22nd, 2025 8:08pm 6 minute read Hard Drive | Seagate | Data Recovery

Seagate Expansion Portable 2TB USB Hard Drive Data Recovery: A Successful Case StudyAt Disk Doctors UK, we specialize in recovering lost data from all kinds of storage media—even when it seems beyond repair. One recent case involved a Seagate 2TB USB hard drive data recovery. The hard drive was suffering from read errors and firmware corruption. Thanks to advanced tools and meticulous diagnostics, we were able to restore all critical data for the client. Here's how we did it.Device Details... more »

Customer Reviews

Very good. Explained the process well and responded to my questions timely and accurately, Quick and thorough service. Overall � Excellent! Keep doing what you are doing. Thanks!
J.T. Gaebe
Raytheon
Excellent Service, Quick, Efficient with exactly the results we wanted and expected.
Thanks You.
Paul King
IT Manager
The Bridgeman Art Library Ltd
I was very happy with the service and professionalism I encountered when dealing with your company. The options available, the quick turnaround & correspondence updating me with the progress of my call were all above my expectations and I have already recommended your service to colleagues.

While I hope I don�t need such help in the future � any HDD issues I can�t fix will be coming your way.
Many thanks,

Chris Scanes
IT Support Specialist (ITC)
The service we received on the above repair was professional, on time and were kept up to date on the status of the job.

Regards
Dom
Optima Medical
The service provided was very good, and I received the recovered data ahead of schedule which was great.

Thank you!
Regards,
Chris
I found the service prompt and efficient. The people I spoke to were friendly and helpful Kind regards
Lynette
Wonderful service, fast, efficient and most important they fulfilled their promise.
Hope that helps
Paul Cornwell
You service was good � obviously an efficient e-mail run system is in place. One criticism though I took the trouble to point out the specific area where the PST files needing recovery were to be found but this was ignored and the wrong files recovered. it was only when I insisted that they were where I said they were that you did indeed find and recover them. As you pointed out at the start we had used another recovery company first who had failed to restore the files we wanted and on further inquiry insisted it was not possible to do so � so hats of to Disk Doctor. We will use you again if we need to.
Regards
Neil
I was hugely happy with the work you managed to save from my hard drive. I have lost quite a few photos but that is NOTHING when I consider you got all of my work files back to me safely - that is truely the MOST important thing.
I found Shakeel very helpful and lovely And I was so pleased you adjusted the price. I was desperate from my information to be found but I had little chance of paying the first quoted fee.
I thank you and would highlyu recommend your service to anyone else.
All the best
Hetty

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