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Tape DAT & LTO Data Recovery

Tape Drives use Tapes to record data in magnetically format; the tapes are widely used by businesses to back up critical data which is vital to different business functions. Tape data recovery is extremely specialized data recovery service, where Disk Doctor Labs have decades of experience in thousands of successful recoveries. Tape recoveries are special because of the nature and criticality of the storage.

However the tapes are also prone to failures and can be categorized as logical and physical failure. Our experience with tape recoveries show that most business are not prepared for this disaster, at last resort when they turned to their trusted tapes, they shockingly discover the tape is not accessible.

Disk Doctors perform an initial diagnosis on the tape to determine if there are any damaged cartridge components and the extent of physical damage caused.

Special tools and customized hardware and software are used to create a raw image from the tape. Recoveries from physical cases involve respooling, splicing and cleaning healthy segments of tape into new carriers with the help of specialized tools and techniques. Logical recovery utilizes the image by examining data sectors and later fixes to tape format structures are decided to make important data accessible.

From their first use in 1951 they have come a long way and now come in different sizes. However recent changes in technology of hard drives, tape use as a backup of data is decreasing.

Supported Data Loss Situations Service Options

  • Physical damage to media
  • Damaged due to dust or mishandling of the media
  • Water damaged tapes, or due to any natural disaster
  • Overwritten Tapes
  • Back up Failures
  • Broken Tapes
  • Accidentally damaged tapes

Other Supported Backup Formats Service Options

  • Microsoft Backup
  • UNIX, Linux Tape Backup
  • Backup formats of Arcserve, Legato, HP, Veritas etc.

Supported Formats Service Options

  • 4mm
  • 8mm Quantum
  • DAT, DDS, DDS2, DDS3, DDS4
  • Super DLT, DLT8000, DLT7000, DLT II, DLT III, DLT IV, TK50/TK70
  • Seagate AIT, OnStream, ADR and SLR/MLR Data Cartridge
  • Travan tapes
  • Reel-to-reel data tapes
  • QIC mini cartridge tapes
  • 9-track tape recovery and conversion
  • ½" tape reels
  • ¼" Cartridge

Data Protection & Confidentiality

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

  1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
  2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
  3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
  4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.

To recover your loss data we follow a standardized data recovery process in all our data recovery labs across the globe. Call us at 0800 043 6611 to consult your case or submit your case for free evaluation with No Recovery, No Charge guarantee.

Disk Doctors logo Submit a Case

Customer Reviews

Very good. Explained the process well and responded to my questions timely and accurately, Quick and thorough service. Overall – Excellent! Keep doing what you are doing. Thanks!
J.T. Gaebe

Excellent Service, Quick, Efficient with exactly the results we wanted and expected.
Thanks You.
Paul King
IT Manager
The Bridgeman Art Library Ltd

I was very happy with the service and professionalism I encountered when dealing with your company. The options available, the quick turnaround & correspondence updating me with the progress of my call were all above my expectations and I have already recommended your service to colleagues.

While I hope I don’t need such help in the future – any HDD issues I can’t fix will be coming your way.
Many thanks,

Chris Scanes
IT Support Specialist (ITC)
The service we received on the above repair was professional, on time and were kept up to date on the status of the job.

Optima Medical
The service provided was very good, and I received the recovered data ahead of schedule which was great.

Thank you!
I found the service prompt and efficient. The people I spoke to were friendly and helpful Kind regards
Wonderful service, fast, efficient and most important they fulfilled their promise.
Hope that helps
Paul Cornwell
You service was good – obviously an efficient e-mail run system is in place. One criticism though I took the trouble to point out the specific area where the PST files needing recovery were to be found but this was ignored and the wrong files recovered. it was only when I insisted that they were where I said they were that you did indeed find and recover them. As you pointed out at the start we had used another recovery company first who had failed to restore the files we wanted and on further inquiry insisted it was not possible to do so – so hats of to Disk Doctor. We will use you again if we need to.
I was hugely happy with the work you managed to save from my hard drive. I have lost quite a few photos but that is NOTHING when I consider you got all of my work files back to me safely - that is truely the MOST important thing.
I found Shakeel very helpful and lovely And I was so pleased you adjusted the price. I was desperate from my information to be found but I had little chance of paying the first quoted fee.
I thank you and would highlyu recommend your service to anyone else.
All the best

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