Terms & Conditions

I authorize Disk Doctor Labs, Limited. (DDLL) to break the seals, if necessary, in order to analyze the received device(s). During the analysis and the recovery process, the device(s) may be transported between DDLL's labs.

The initial evaluation is FREE with certain exceptions and NO work beyond this evaluation will be charged without explicit client approval. No Recovery - No Charge with certain exceptions.

DDLL is not responsible for any damage to the equipment in the shipping process to and from the customer or during the transit between DDLL's labs, offices, drop-off locations, and neither during the data recovery process. DDLL is not responsible for any equipment left after 30 days.

DDLL will not perform any work without the customer's direct approval of the quote after the initial analysis.

DDLL guarantees the strict privacy and confidentiality of all the data and agrees not to disclose any information or data files supplied with, stored on, or recovered from client equipment/media except to employees or technicians of DDLL subject to confidentiality agreements or as required by law.

In no event will DDLL be liable for any loss of data or loss of revenue or profits before, during or after services even if DDLL has been advised of the possibility of damages or loss to persons or property.

DDLL liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

Full payment of the approved charges is due upon job completion, unless arranged otherwise.

I agree that the following terms and conditions will cover all interactions between Disk Doctor Labs Limited (DDLL) and the service partners that include service affiliates, corporate clients and government agencies.

The rights and obligations of DDLL and the end customer towards each other shall be covered by the Terms & Conditions that will be sent along with the Evaluation Report & Data Recovery Quote with each recovery case separately.

1. All Affiliates will earn 10% referral commission.
2. All corporate clients and government agencies will receive 10% discount on quoted fees.
3. All referral fees to affiliates are paid after receipt of full payment.
4. The accrued commission are paid at the end of each month.