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Deleted File Data Recovery

People end up deleting their critical data either by mistake, by malicious software or by a virus. The common problem with deleting files is the accidental removal of the data that later turns out to be critical informaiton.

Its good practice not to delete the file instantly, rather transfer them to recycle bin where they can be deleted at will. Also data can be restored form recycle bin if it turns out to be important. The problem arises when data is deleted from recycle bin which then cannot be restored.

However deleted data is always recoverable, once the data is deleted the block where it resides is marked as empty space, however the data is still there. Once new data is written it may take the space at that block. As soon as you found out that the deleted data is critical and you need it back, you should turn off the system to prevent any new data taking up that block.

Disk Doctors can get your data back even if its deleted from recycle bin but there are some do’s and don’ts you should be aware of. We can recover data from any platform and any operating system.

Expert tips!!! Do's and don't after files have been deleted

  1. Check recycle bin and do not save any other data onto the system after the data in question have been deleted / lost.
  2. Close all applications without saving any further data to the disk or other data storage media.
  3. Do not rewrite anything on drive as it may overwrite your lost data.
  4. Power off the computer.
  5. Try not to panic and quickly give us a call at 0800 043 6611 and submit your case to us. Do not try and do more with the drive as adventurous behavior can lead to even more data loss, which would result in permanent loss of data.
  6. You can also try our Undelete Software to recover deleted, lost, missing files and folders, but make sure you install the software on a separate drive and connect the drive which had your missing data. Follow the instructions in the software.

Supported Files Service Options

  • JPG, BMP, TIFF, PSD - Graphics Files - Images
  • NSF, PST, DBX, MBX - Email Archives
  • AVI, MPG, MPEG, MP3, WAV, WMV - Sound and Video Files
  • DWG, DXF - CAD / CAM Files
  • MDB, DBF - Database Files
  • Many Others

Supported OS Service Options

  • Windows (FAT & NTFS)
  • Linux (Ext2, Ext3, UFS, XFS), Unix
  • MAC
  • Sun Solaris
  • BSD, SCO Open Server / UnixWare
  • AS 400, Novell
  • HP UX, AIX
  • Others

Data Protection & Confidentiality

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

  1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
  2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
  3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
  4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.

To recover your loss data we follow a standardized data recovery process in all our data recovery labs across the globe. Call us at 0800 043 6611 to consult your case or submit your case for free evaluation with No Recovery, No Charge guarantee.

Disk Doctors logo Submit a Case

Customer Reviews

Very good. Explained the process well and responded to my questions timely and accurately, Quick and thorough service. Overall – Excellent! Keep doing what you are doing. Thanks!
J.T. Gaebe

Excellent Service, Quick, Efficient with exactly the results we wanted and expected.
Thanks You.
Paul King
IT Manager
The Bridgeman Art Library Ltd

I was very happy with the service and professionalism I encountered when dealing with your company. The options available, the quick turnaround & correspondence updating me with the progress of my call were all above my expectations and I have already recommended your service to colleagues.

While I hope I don’t need such help in the future – any HDD issues I can’t fix will be coming your way.
Many thanks,

Chris Scanes
IT Support Specialist (ITC)
The service we received on the above repair was professional, on time and were kept up to date on the status of the job.

Optima Medical
The service provided was very good, and I received the recovered data ahead of schedule which was great.

Thank you!
I found the service prompt and efficient. The people I spoke to were friendly and helpful Kind regards
Wonderful service, fast, efficient and most important they fulfilled their promise.
Hope that helps
Paul Cornwell
You service was good – obviously an efficient e-mail run system is in place. One criticism though I took the trouble to point out the specific area where the PST files needing recovery were to be found but this was ignored and the wrong files recovered. it was only when I insisted that they were where I said they were that you did indeed find and recover them. As you pointed out at the start we had used another recovery company first who had failed to restore the files we wanted and on further inquiry insisted it was not possible to do so – so hats of to Disk Doctor. We will use you again if we need to.
I was hugely happy with the work you managed to save from my hard drive. I have lost quite a few photos but that is NOTHING when I consider you got all of my work files back to me safely - that is truely the MOST important thing.
I found Shakeel very helpful and lovely And I was so pleased you adjusted the price. I was desperate from my information to be found but I had little chance of paying the first quoted fee.
I thank you and would highlyu recommend your service to anyone else.
All the best

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