Data Recovery Services

Data loss doesn't always mean disaster. Sometimes it's human error. Sometimes it's hardware failure. Either way, it happens more often than you think.

Here are the most common reasons people need data recovery:

• Accidental deletion or formatting
• Physical damage to hard drives or SSDs
• Virus or ransomware attacks
• Corrupted file systems or operating system crashes
• Power surges and electronic failure
• Water, heat, or drop damage to devices
• Failed RAID arrays or server malfunctions

If your device suddenly becomes unresponsive, starts making strange noises, or files start disappearing, stop using it and contact us. The sooner we intervene, the better the outcome.

Our data recovery process is secure, transparent, and designed to minimise downtime. Here's how it works:

1. Free Evaluation Send us your device using the free postage label and our engineers will assess it for free. We'll let you know exactly what's recoverable before you commit.
2. Safe Imaging We create a full, bit-by-bit clone of your storage media to preserve the original. That way, your data remains untouched while we work on the image copy.
3. Advanced Recovery Depending on the fault, we use cleanroom hardware repairs or forensic software tools to extract your data, even from damaged or encrypted media.
4. Verification & Delivery You'll receive a file list of everything we can recover. Once approved, we'll return your data on a secure USB drive or via encrypted cloud transfer.

No stress, no guesswork, just real results from a trusted UK team.

At Disk Doctor Data Recovery, we work across a wide range of storage types and operating systems. If it stores data, chances are we can recover from it.

We regularly recover data from:

• Desktop and laptops hard drives (HDDs & SSD)
• External drives (USBs, FireWire, Thunderbolt)
• RAID arrays (RAID 0, 1, 5, 10 and more)
• Apple Mac devices (MacBook, iMac, Mac Mini)
• Windows PCs and servers
• NAS systems and enterprise storage
• Memory cards, USB flash drives and SD cards
• Smartphones and tablets (data extraction)

From Windows 11 to the latest macOS Ventura, we've got the tools and experience to bring your data back.

We're called the Disk Doctors for a reason because we diagnose and treat faulty drives like pros. With over two decades of hands-on experience, our expert engineers have successfully recovered data from thousands of cases, from simple file deletions to total drive failure.

Here's what makes us the UK's go-to for data recovery services:

• Free diagnostics and fixed-price quotes
• No-recovery, no-fee guarantee
• Certified cleanroom for physical repairs
• 100% data confidentiality, GDPR-compliant
• Fast turnaround with emergency service options
• Friendly, knowledgeable support whenever you need us

We don't just recover data, we restore peace of mind.

At Disk Doctor Data Recovery, we treat your data like it's our own. Whether it's business-critical files, treasured family photos, or years of creative work, we know how valuable it is and how scary data loss can feel.

Our job is to make the recovery process as simple, stress-free, and successful as possible. With state-of-the-art tools, an expert team, and years of real-world experience, we're ready to help you get back what matters most.

What types of storage media can Disk Doctors recover data from?

We can recover data from a broad range of devices, including hard disk drives (HDDs), solid-state drives (SSDs), laptop drives, external hard drives, USB drives, memory cards, CDs/DVDs, RAID arrays, tape backups, and more. Their service coverage also extends to virtual environments and server systems.

How does the data recovery process work at Disk Doctors?

The process begins with a free evaluation of your media to identify the issue. Once assessed, you'll receive a fixed-price quote and an assessment report. Recovery proceeds only upon your approval, using proprietary tools and techniques. You'll then receive a file list of recovered content for confirmation. After approval, your data is returned on your specified media once payment is processed.

Do I have to pay if data recovery is unsuccessful?

No, we operate a “No Recovery, No Charge� policy, meaning you only pay if your data is successfully recovered.

Is the initial evaluation really free?

Yes. The initial diagnostic assessment is provided free of charge, and there's no commitment unless you decide to proceed with recovery.

How long does the evaluation and recovery take?

Evaluations are typically completed on the same day you send your device. For urgent needs, a rush service is available, with recovery times ranging from 24 to 48 hours. Standard recovery may take up to 10 business days.

What happens after data recovery?

Once recovery is completed, you are provided with a detailed file list to review. After payment, your recovered data is returned on a storage medium of your choice (or your own supplied media). You can also choose to have the original faulty device returned or recycled securely.

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.