Mac Data Recovery Services in the UK
Got a failed Mac drive? Call now to find out how our Mac data recovery specialists can help you regain lost data the same or next day.
Macs are desktop and laptop computers designed and built by Apple, from the MacBook Air and MacBook Pro to the iMac, Mac mini and Mac Pro. They run macOS and, on recent models, use Apple's own chips with fast built-in storage. Whichever model you own, our MacBook data recovery and iMac data recovery specialists can recover files from a failed drive (see our hard drive data recovery and SSD data recovery services), a corrupted volume or a Mac that won't start. If you are in the capital, see our Mac data recovery London service.
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Mac won't start, drive not mounting, or showing a flashing question mark folder?
Whether it's a MacBook Air, MacBook Pro, iMac, Mac mini or Mac Pro affected by APFS or HFS+ corruption, a failed Time Machine restore, or a failing hard drive or SSD, continued use can overwrite recoverable data. Power the device down now and let our Mac data recovery specialists assess it with a free Mac data recovery evaluation.
Mac Data Recovery for Every Type of Failure
Modern Macs store your files in the APFS file system, while older Macs use HFS+ (Mac OS Extended, Journaled). Like any platform, a Mac can suffer logical corruption, accidental deletion or a formatted volume, but the most serious data loss usually comes from a failing hard drive or SSD.
Our Mac data recovery service covers the causes of data loss listed further down this page, from a Mac that won't boot to a clicking drive. For a spinning disk, our Mac hard drive recovery engineers work in a Class 100 cleanroom (see our hard drive data recovery service), and for a dead SSD see our SSD data recovery service. If you only need to recover deleted files on a Mac, see our deleted file recovery service, and for lost pictures our photo data recovery service.
Disk Doctors has been recovering data since 1991, with in-house tools and techniques and highly skilled engineers, so we can usually find a route to your data whatever the problem. Whether you are in London, Manchester or Glasgow, our Mac data recovery UK service includes free tracked collection and return.
Expert tips
- Do not do a format
- Do not create a new partition
- Never try to reinstall the operating system or run any automated restore wizard, as it may overwrite your data
- Do not run Disk Utility First Aid on a drive that is failing or clicking
- Switch off the computer immediately when you hear strange sounds from the drive
- Do not run multiple boots
- Do not try to shake the drive, as it may cause further damage
- Do not attempt to reconnect the drive to other computers
- Always seek professional help: call our Mac data recovery experts at 0800 0436 611
MacBook Repair Services in London
Alongside Mac data recovery, we offer full-spectrum MacBook repair in London — from cracked screens to failed logic boards — carried out by the same experienced technicians. There's a £50 diagnostic fee to assess the fault before any repair work begins.
- Screen repair, replacement or cracked LCD/LED removal
- SSD/HDD upgrade, replacement or removal
- Logic board repair or replacement
- Keyboard and trackpad repair or replacement
- Missing, unresponsive or liquid-damaged key repair
- Power board repair and burned/broken power jack replacement
- Hinge repair
- Overheating diagnosis and fan replacement
- Mac OS reinstall (optional)
- Data backup and transfer (optional)
We repair MacBook Pro (13″, 15″ and 16″, including Retina models), MacBook Air (11″ and 13″), and the 12″ MacBook. Bring your device in or ship it to our London lab for a faster turnaround.
Trusted by Customers Across the UK
Supported Data Loss Situations
- Mac won't boot or shows a flashing question mark folder
- Segment Loader Error
- Catalogue file corruption
- Re-initialized volumes
- Formatted or re-formatted APFS and HFS+ volumes
- Natural Disasters
- Human errors, including accidental deletion of data
- Lost or Missing volumes
- Unable to mount or execute data
- Clicking Sound of the drive
- Platter contamination and damages
- Corrupt data
- Virus Attacks
- Failed macOS update or reinstall
- Corrupted volume or unreadable partition
- Liquid damage
- FileVault-encrypted drives (subject to access to your password or recovery key)
Our Data Recovery Process
Our data recovery process is secure, transparent, and designed to minimise downtime. Here's how it works:
Send us your device using the free postage label and our engineers will assess it for free. We'll let you know exactly what's recoverable before you commit.
We create a full, bit-by-bit clone of your storage media to preserve the original. Your data remains untouched while we work on the image copy.
Depending on the fault, we use cleanroom hardware repairs or forensic software tools to extract your data, even from damaged or encrypted media.
You'll receive a file list of everything we can recover. Once approved, we'll return your data on a secure USB drive or via encrypted cloud transfer.
Mac Data Recovery FAQs
Looking for more answers? Click here to see the full set of questions →
Other Supported Operating Systems
Windows
NTFS, FAT32 & exFAT recovery across every Windows release.
From Windows 11 down to legacy XP and Server builds, we recover deleted, formatted and RAID-failed volumes — including BitLocker-encrypted and dynamic disks.
UNIX / Linux / Solaris
ext2/3/4, XFS, ZFS & UFS recovery on Unix, Linux and Solaris.
Covers standalone servers, NAS appliances and RAID/LVM arrays running Linux, Sun Solaris, IBM AIX, HP-UX, BSD variants and other Unix-based systems.
Novell
Novell NetWare recovery using the NSS file system.
Our engineers work directly with Novell NetWare servers, recovering data from both traditional and NSS volumes after corruption or failed migrations.
DOS & Others
Legacy DOS, FAT16 and other older or discontinued systems.
We also support other legacy and discontinued platforms not listed here — get in touch to check compatibility with your specific system.
Supported Mac Models and macOS Versions
We provide MacBook Pro data recovery, MacBook Air data recovery, iMac data recovery, Mac mini data recovery and Mac Pro data recovery for the following models:
- Xserve, G5
- PowerBook, G3, G4, Duo
- Power Macintosh
- Power Mac G3, G4, G5
- iMac G4, G5, Core Duo
- Quadra / Centris
- MacBook Pro (Intel and Apple Silicon)
- MacBook Air
- iMac (Intel and Apple Silicon)
- Mac Studio
- Mac Pro
- Mac mini
- Supported macOS: from Mac OS X through to current macOS versions
