Simple 3 Step Easy Data Recovery Process
Thousands of businesses and end users have been rescued from utter data disasters
since 1991 by DiskDostors! We can do the same for you! Here, we would like to share a small sample of customer
reviews about Disk Doctors' data recovery services.
Scratched, broken, or unreadable discs can feel like lost memories or missing business records. At Disk Doctors, our engineers specialise in CD data recovery and DVD recovery, using professional tools to retrieve files from even heavily damaged media. Whether it's a cracked DVD, scratched CD, or corrupted disk, our team of data recovery experts can restore your important data quickly and securely.
With over 25 years of experience, we've successfully handled every type of optical disc damage, from physical scratches and cracks to file system corruption.
Professional CD Data Recovery
Our CD data recovery service is designed to restore information from any CD format or brand. If you can no longer open files, see missing folders, or get “disc not recognised” errors, our specialists can help. We handle:
- Broken CD data recovery and scratched CD recovery
- Discs with damaged TOC (Table of Contents)
- Corrupted or unreadable sectors
- Multisession and mixed-mode CD issues
Our engineers use advanced imaging and laser-safe cleaning technology to restore CD data safely, ensuring no further degradation during the process.
We support recovery from all standard formats, including ISO 9660, Joliet, and UDF file systems, as well as CD-DA, CD-ROM, CD-WO, and Mixed Mode CDs.
Expert DVD Data Recovery
From home videos to professional archives, DVDs remain a widely used storage format, but they are just as vulnerable to damage. Our DVD data recovery and DVD disk recovery services can recover files from:
- Cracked, warped, or delaminated discs
- Bubbles or scratches on the reflective layer
- Damaged primary or secondary volume descriptors
- TOC (Table of Contents) corruption
- Discs affected by environmental factors like heat or moisture
We support all common DVD standards, including DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD-RAM. We can also assist with Blu-ray discs, BR-R, BR-R DL, BD-RE, and BDXL formats.
Whether it's personal memories, work projects, or archived business data, our DVD recovery process ensures your files are extracted safely using industry-grade data recovery software and hardware-level tools.
Supported Data Loss Situations
Our engineers have extensive experience in recovering data from discs affected by:
- Primary or secondary volume descriptor damage
- Corrupted or missing TOC (Table of Contents) files
- Physical scratches, cracks, and bubbles on the surface
- Discs that have become unreadable due to age or environmental exposure
We've seen it all — from hairline cracks and oxidation to discs with deep scratches. If you need to recover data from a CD or restore a damaged DVD, we have the specialist tools to help.
Supported Formats and File Systems
Disk Doctors supports all major CD and DVD formats, including:
- ISO 9660, Joliet, and UDF file systems
- Multisession CD and Mixed Mode CD formats
- CD-DA, CD-ROM, CD-WO discs
- DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD-RAM
- Blu-ray, BR-R, BR-R DL, BD-RE, and BDXL discs
Whether you require CD recovery for legacy discs or damaged DVD data recovery for high-capacity media, our lab-based technology ensures maximum retrieval success.
Common File Types Recovered
We can retrieve a wide range of files from CDs, DVDs, and Blu-ray discs, including:
- Photos and image libraries (JPEG, PNG, RAW)
- Music and audio files (MP3, WAV, WMA)
- Video files (MP4, AVI, MOV, WMV)
- Business documents (DOC, XLS, PDF)
- Software installers, archives, and backup files
Whether you are restoring family videos or recovering critical business archives, our process ensures safe, accurate retrieval of your data.
Supported Brands
We can recover data from discs made by:
- HP
- Maxell
- Sony
- Verbatim
- All other leading CD and DVD manufacturers
Regardless of the brand or age, our CD recovery service is equipped to work with any optical media type, including rare or discontinued models.
Our CD and DVD Data Recovery Process
Our recovery process combines precision engineering and specialised file recovery software to restore your information securely:
- Free Evaluation - We begin with a no-obligation inspection to assess the type and extent of damage.
- Surface Cleaning - Discs are cleaned and repaired to remove surface imperfections.
- Secure Imaging - We create a low-level image of the entire disc to prevent further deterioration.
- Data Extraction - Using advanced data recovery tools, we reconstruct lost sectors and recover usable files.
- Verification & Delivery - You review the recovered files before approval, and we return them on a secure digital medium.
All discs are handled in a secure lab environment by trained engineers and returned safely after recovery. We also offer specialist support for multi-disc recovery projects and complex file systems that standard recovery software cannot handle.
Why Choose Disk Doctors for CD & DVD Recovery?
- Over 25 years of professional CD and DVD data recovery experience
- Cleanroom facilities for handling physically damaged or cracked media
- Support for all formats including Blu-ray and high-capacity discs
- Secure, GDPR-compliant handling of sensitive data
- No data, no fee guarantee
- Fast turnaround with emergency options available
We're trusted across the UK for data recovery services that go beyond basic restoration — offering precision, confidentiality, and high success rates.
Get Expert Help with CD and DVD Data Recovery
If your discs are scratched, unreadable, or physically damaged, don't risk losing precious memories or critical files. Contact Disk Doctors today for professional CD disk recovery and DVD data recovery.
Our data recovery services are designed to handle all levels of damage, ensuring your data is restored safely and efficiently by trusted professionals.
FAQs About CD and DVD Data Recovery
Can you recover data from a scratched CD or DVD?
Yes. Our scratched CD recovery and scratched DVD recovery processes use safe polishing and laser reading techniques that reduce surface interference and allow access to data that regular drives can't read.
What if my disc is cracked or physically broken?
We offer broken CD data recovery and damaged DVD data recovery using advanced imaging tools that can extract data directly from the layers of the disc. Depending on the extent of the break, full or partial recovery may be possible.
Can you recover files from old or unreadable discs?
Yes. We can recover data from CD and DVDs even if they have degraded with age or been exposed to sunlight, humidity, or oxidation. Our imaging process stabilises the surface before extraction.
Which files can you restore from CDs and DVDs?
We can restore documents, photos, music, videos, archives, and installation files from both CDs and DVDs. Whether it's personal content or business data, our recovery team can help you retrieve it.
Do you work with Blu-ray discs as well?
Yes. Our services include Blu-ray, BD-RE, and BDXL discs using the same professional recovery methods applied to CDs and DVDs.
How long does recovery take?
Simple recoveries can be completed within 24-48 hours, while severely damaged discs may require longer for imaging and data reconstruction.
Data Protection & Confidentiality
Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.
- Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
- Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
- Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
- Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.
To recover your loss data we follow a standardized data recovery process in all our data recovery labs across the globe. Call us at
0800 043 6611 to consult your case or submit your case for free evaluation with No Recovery, No Charge guarantee.
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