CD stands for Compact Disc and is use for storing data, they are available in market since 1982 and are commonly used to store and transfer data. These store data unto 700MB.

DVD stands for Digital Versatile Disc has more capacity for storing data up to 4.4GB.

Various CD/DVD formats are available like CD/DVD format CD-DA, CD-ROM, CD-WO Mixed Mode CD, multisession CD, also various DVD formats are supported such as  DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM.

Like any other data storage media the CD/DVD also suffer data loss due to many factors, some of them are listed below. Data recovery is possible when TOC (Table of content) file is damaged, primary or secondary volume descriptor is damaged, when disk has physical damages such as: scratch, bubbles, cracks or physically damaged.

CD/DVD Data recovery is possible from file systems such as ISO 9660, Joliet and UDF. Disk Doctors also supports recovery from CD/DVD’s burned using software such as Roxio, Nero, CeQuadrat's PacketCD, Sonic Solutions DLA, B's CLiP and others.

Disk Doctors has the tools, experience and skilled technician to get your data back, we have done thousands of recoveries from CD/DVD.

1. Do not attempt to rewrite as it may overwrite your lost data
2. Try to use a different computer and DVD ROM drives.
3. Do not use in-house cleaning substances to clean damaged CDs or DVDs
4. Do not try to rub them as it may scratch the CD/DVD surface
5. Always seek professional help, call Disk Doctors at 0800 043 6611

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.