Issue with our RAID 5 with 4 200GB Maxtor Hard drives

We had an issue with our RAID 5 with 4 200GB Maxtor Hard drives. Our IT guy tried to put the server back on and failed. We have now been told that he has changed the sequence of the drives, initialized the hard drives and repartitioned the RAID array. He also installed windows on a small raid 5 partition so he can install recovery software to scan the rest of RAID 5 array. We now need your professional RAID data recovery services and help in this regard.

To be honest your IT guy has pretty messed up and aggravated the situation. However we can provide you a free diagnostic and evaluation that will take up to 8 hours due to the change in sequence and reinstallation of windows. During the evaluation we will determine the likelihood of recovery of your raid data. All we need is the server and the full information about the initial issue with RAID 5 and the steps your IT guy took. You can either drop off or courier the server along with full details.


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Customer Reviews

Very good. Explained the process well and responded to my questions timely and accurately, Quick and thorough service. Overall – Excellent! Keep doing what you are doing. Thanks!
J.T. Gaebe
Raytheon
Excellent Service, Quick, Efficient with exactly the results we wanted and expected.
Thanks You.
Paul King
IT Manager
The Bridgeman Art Library Ltd
I was very happy with the service and professionalism I encountered when dealing with your company. The options available, the quick turnaround & correspondence updating me with the progress of my call were all above my expectations and I have already recommended your service to colleagues.

While I hope I don’t need such help in the future – any HDD issues I can’t fix will be coming your way.
Many thanks,

Chris Scanes
IT Support Specialist (ITC)
The service we received on the above repair was professional, on time and were kept up to date on the status of the job.

Regards
Dom
Optima Medical
The service provided was very good, and I received the recovered data ahead of schedule which was great.

Thank you!
Regards,
Chris
I found the service prompt and efficient. The people I spoke to were friendly and helpful Kind regards
Lynette
Wonderful service, fast, efficient and most important they fulfilled their promise.
Hope that helps
Paul Cornwell
You service was good – obviously an efficient e-mail run system is in place. One criticism though I took the trouble to point out the specific area where the PST files needing recovery were to be found but this was ignored and the wrong files recovered. it was only when I insisted that they were where I said they were that you did indeed find and recover them. As you pointed out at the start we had used another recovery company first who had failed to restore the files we wanted and on further inquiry insisted it was not possible to do so – so hats of to Disk Doctor. We will use you again if we need to.
Regards
Neil
I was hugely happy with the work you managed to save from my hard drive. I have lost quite a few photos but that is NOTHING when I consider you got all of my work files back to me safely - that is truely the MOST important thing.
I found Shakeel very helpful and lovely And I was so pleased you adjusted the price. I was desperate from my information to be found but I had little chance of paying the first quoted fee.
I thank you and would highlyu recommend your service to anyone else.
All the best
Hetty

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