OST file is associated with Microsoft Outlook for storing the contents of users in Offline Mode. OST file stands for Offline Storage Table and works in a similar way as PST file.

All emails, task, calendar and notes will be locally stored in an OST file under your profile name by Microsoft Outlook. Whereas in Microsoft Exchange Server platform, all the email messages, calendar, tasks, notes and other items are delivered to and stored on the server in your company.

OST files also face accessibility issues; one common issue is the inbuilt limitation of OST file size. Once OST file size reaches 2GB it becomes inaccessible. Microsoft has overcome this problem when they release outlook 2003 which supports OST file size up to 18 GB. Another issue is interchangeability between different Outlook versions where OST files can not used with other Outlook versions.

Disk Doctors will get your critical emails back if you have any issue with OST file. If you have accidentally deleted emails or OST file, or there is corruption in OST database file you can always call Disk Doctors. Our research and development team has developed in house applications and techniques to handle any sort of issue with OST emails.

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1. Do not save any further data onto the system after the email file in question have been deleted / lost.
2. Close all applications without saving any data to the disk or other data storage media.
3. Do not rewrite anything on drive as it may overwrite your lost data.
4. Switch off the computer.
5. If your file is corrupted be it email, MS Excel and word or any file, make a backup copy of that file before doing anything further. 
6. Use disk doctors email recovery software for corrupted email files. However if the hard drive containing your email file has crashed then you will need hard disk data recovery service.
7. Do not use any email recovery software incase of hard disk failure.
8. Try not to panic and quickly give us a call at 0800 043 6611 or submit your case to us. Do not try and do more with the file as adventurous behavior can lead to even more data loss, which would result in permanent loss

Initial free evaluation process starts with filling an online shipping form and sending it to our data recovery lab with your media. It’s always helpful to speak to our customer service representative at 0800 043 6611 first who will ask certain questions which are needed to understand the exact cause for the email loss or corruption. You can send us the media that had your lost emails or you can provide us the copy of corrupted email file in CD/DVD and hard drive.

A free and no obligation quotation is sent for approval. All the recovery work is carried out once the approval is given, to get your emails back Disk Doctors will use specialized process that requires the right software, hardware and advanced techniques.

If emails are not accessible due to due to hard drive failure, the drive is taken to a Class 100 Clean Room to replace damage components and getting the drive to work again.

On successful data recovery we will return your data on whatever media you want so you can restore it easily. We will copy the data in whatever format you need, be it on a CD-ROM, DVD, another hard drive, FTP or emailed.

Disk Doctor Labs is committed to provide you quality customer service, professional and expert Windows data recovery services you need to help recovering your critical data and to get your business up and running quickly. No Recovery, No Charge is our policy, we will get your data back or you don’t pay us anything.

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.