Microsoft Outlook Express email is standard email software that comes preinstalled with Microsoft windows operating system and archives all emails into a file with an extension of (.DBX).

This file is generated by the application to store the content of the Microsoft Outlook Express Folders. Outlook Express DBX files can easily become inaccessible and corrupt.

Viruses and human error can result in DBX files getting lost and corrupted. In fact MS Outlook Express was the first email client which allowed viruses to come through emails, which launched viruses just by opening emails.

“MBX� was used by MS outlook express up to version 4 as an extension, from version 5 it changed to DBX where separate DBX files were created for each outlook folder.

Click here to download Outlook dbx repair Tool

1. Do not save any further data onto the system after the email file in question have been deleted / lost.
2. Close all applications without saving any data to the disk or other data storage media.
3. Do not rewrite anything on drive as it may overwrite your lost data.
4. Switch off the computer.
5. If your file is corrupted be it email, MS Excel and word or any file, make a backup copy of that file before doing anything further. 
6. Use disk doctors email recovery software for corrupted email files. However if the hard drive containing your email file has crashed then you will need hard disk data recovery service.
7. Do not use any email recovery software incase of hard disk failure.
8. Try not to panic and quickly give us a call at 0800 043 6611 and submit your case to us. Do not try and do more with the file as adventurous behavior can lead to even more data loss, which would result in permanent loss

Initial free evaluation process starts with filling an online shipping form and sending it to our data recovery lab with your media. It’s always helpful to speak to our customer service representative at 0800 043 6611 first who will ask certain questions which are needed to understand the exact cause for the email loss or corruption. You can send us the media that had your lost emails or you can provide us the copy of corrupted email file in CD/DVD and hard drive.

A free and no obligation quotation is sent for approval. All the recovery work is carried out once the approval is given, to get your emails back Disk Doctors will use specialized process that requires the right software, hardware and advanced techniques.

If emails are not accessible due to due to hard drive failure, the drive is taken to a Class 100 Clean Room to replace damage components and getting the drive to work again.

On successful data recovery we will return your data on whatever media you want so you can restore it easily. We will copy the data in whatever format you need, be it on a CD-ROM, DVD, another hard drive, FTP or emailed.

Disk Doctor Labs is committed to provide you quality customer service, professional and expert Windows data recovery services you need to help recovering your critical data and to get your business up and running quickly. No Recovery, No Charge is our policy, we will get your data back or you don’t pay us anything

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.