Removable storage devices are mostly used for data transfer between different platforms such as computers. These are very popular and handy devices designed to be small, lightweight, low cost, rewriteable and removable. Data is also stored as backups on these devices. Some of the common removable drives are:

USB Drive, ZIP Drive, CD-DVD, Floppy Disks, USB Flash Drives (Pen Drive, Thumb Drive), and USB & Firewire hard drives.

The USB and Firewire hard drives casings often use hard drive from different manufacturers such as Maxtor, Western Digital, Seagate and etc. They come in different sizes and designs and data capacity goes up to 750GBs and is increasing with new technologies.

However, they too fail and data loss happen on these drives as well, the real problem is due to the enormous production of these drives where major cause for loss of failure is poor manufacturing and lack of quality control issues. The Failure of these devices is categorized as Logical and physical Failure; however data recovery is still possible from the failed devices.

We have our own Research and Development team for developing new ideas, software and applications and tools to get your 100% data back as fast as possible.

1. Do not do a format
2. Do not attempt to rewrite
3. Try to use a different computer
4. Switch Off the devices immediately if you hear strange sound from the device
5. Do not try to dismantle  or violently shake the devices as they may suffer permanent damage
6. Always seek professional help, call Disk Doctors at 0800 043 6611

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.